If you would like to have logo printing or customize your own products and inserts, please contact us.
Please rest assured that the quality of Ionkini products are reliable. (Otherwise, our produts wouldn't be able to enter Wal-Mart, LOTUS, AUCHAN and ect.) And quality check will be conducted on the products before they are shipped to you.
We have two alternatives of afte-sales service for you to choose:
Option A - Within one year, we offer repairing and replacement service. The defects shall be sent to us at first and the postage that the part of sending defects to us is billed evenly by both sides. The replacement products will be shipped together with your next order.
Option B - We offer 2% more products, which will be shipped along with the order.
1. How is the service life and warranty of your product?
3-5 years life time and 1 year warranty provided.
2. How does your product work? What is the principle?
This product achieves high efficiency purification by generating high concentration of negative ions.